Service disruption on 25 October 2026

Summary

On 25 October 2026, between 10:55 and 11:50 UTC, Odown was unavailable due to an issue at our domain registrar that prevented odown.com from renewing automatically. The issue has been resolved and all services are operating normally.

Impact

• The dashboard and API could not be reached.
• Public status pages could not be loaded.
• Monitoring checks did not run, so no alerts were sent during this period. Your monitors will have no check results between 10:55 and 11:50 UTC.

This was not a security incident. No customer data was accessed, modified or lost, and your monitors, alert channels and status page settings are unchanged.

Timeline (UTC)

1. 10:55

   Odown services became unavailable.

2. 11:37

   The cause was identified as a domain renewal issue at our registrar.

3. 11:50

   The renewal was completed and all services were restored.

Preventing a recurrence

We are working with our domain registrar to understand why the automatic renewal did not complete and to make sure it does not happen again.