PagerDuty

Odown integrates with Pagerduty and can deliver all failure and recovery events to your Pagerduty account. After setting up the integration, Odown will:

1. Trigger alerts in Pagerduty when a check fails.
2. Resolve alerts when a check recovers.

Setup takes a few steps through PagerDuty's connect flow. You can add as many Pagerduty channels as you wish.

1. Go to Alert Settings, click the Add more channels button and choose PagerDuty.

2. Clicking the Connect Pagerduty button will take you to a Pagerduty Connect screen. Provide your credentials and click Sign In to allow Odown to connect with Pagerduty.

3. On the next screen you can hook up Odown to one or more existing services. If you select multiple services, we will create multiple dedicated channels so you have more flexibility of muting, editing and managing the channels. Click Connect to save your settings and go back to Odown.

4. Back in Odown, you should see your Pagerduty integration credentials reflected in the alert settings. Don’t forget to hit Save Pagerduty channel.

5. Odown will trigger an incident in Pagerduty when a monitor is confirmed down and resolve it when the monitor is back up. Escalation policies and on-call schedules are handled in PagerDuty.

Support

If you need help with this integration, please contact support@odown.io